Frequently Asked Questions (FAQ)

1. Who can shop at Henrietta Restaurant Supply?

Anyone! We are open to the public — no membership or business license is required to shop with us.

2. Do I have to buy in bulk?

Nope! We offer both case (bulk) quantities and single items. Whether you're stocking a full kitchen or just need one spatula, we've got you covered.

3. Do you carry different sizes and options for products?

Yes! Unlike many stores, we stock a wide variety of sizes and product variations, giving you more flexibility to find exactly what fits your needs.

4. Do you sell more than just restaurant equipment?

Absolutely. While we specialize in restaurant supplies, we also carry products that any business can use — like janitorial supplies, breakroom essentials, storage items, and disposable paper goods.

5. Do you offer delivery?

Yes, we deliver to local businesses. Contact us for delivery availability, schedule, and any applicable fees.

6. Can I place a special order?

Definitely. If you’re looking for something we don’t currently have in stock, we’ll gladly help you source the right product for your needs and your budget.

7. Do you offer order pickup?

Yes! You can call ahead or place an order for in-store pickup at your convenience.

8. Is your staff experienced with the foodservice industry?

Yes! Our staff members have real-world restaurant and kitchen experience, so we can give knowledgeable advice and product recommendations.

9. Do you help with outfitting a new kitchen or facility?

We do. From planning to purchasing, we can help you choose the right equipment and supplies for your specific operation — whether it’s a restaurant, food truck, or institutional kitchen.

10. Where are you located?

900 Jefferson Rd Building 2, Suite 204,
Rochester, NY 14623

Stop by and explore our extensive selection!

11. What are your hours?

Mon - Fri: 9:00am - 6:00pm

Saturday: 9:30am - 4:00pm

Closed Sunday 

12. Do you have an online store?

Working on it! While we may not have an online store yet, you can call, email, or visit us to check availability or get recommendations.