Return Policy –
We want you to be satisfied with your purchase. If you're not completely happy, please review our return guidelines below.
Return Window
We accept returns within 30 days of the purchase date.
Return Requirements:
- Items purchased at HRS can be returned within 30 days. They must be in the original condition, unused, and presented with a receipt for a full refund or exchange to be offered.
- Items returned without a receipt, and within the 30 days, in original condition, and unused, will be offered store credit once it’s confirmed the item belongs to HRS.
- Gift certificates are not returnable, and are only redeemed for merchandise, never cash.
- Clearance items are not returnable.
- We reserve the right to refuse returns that do not meet the outlined conditions.
Non-Returnable Items:
- Individual disposable products such as paper towels, napkins, paper boxes, or other loose paper goods are not eligible for return.
- Opened or partially used cases of paper goods are non-returnable.
- Perishable or food-related items that have been opened or used cannot be returned for safety and hygiene reasons.
- Final sale and special order items are not eligible for return.
Bulk and Case Returns:
- Full, unopened cases of disposable goods may be returned if in original, sellable condition.
- A restocking fee of up to 15 percent may apply to large or special-order returns.
Thank you for shopping with us and supporting local business.